Jun '04-Present
Loyalty Partner GmbH
Munich, Germany
Responsible for gathering the customer’s business and technology requirements, then developing an RFI that was distributed to over 15 companies that had business rules engines and rating and billing systems.
Evaluated and scored the responses to the RFI from both the functional and system architecture points of view. Working with the customer, identified the best and final companies. Developed a proof of concept project, and visited each of the potential suppliers to evaluate their solutions to the proof of concept.
Key Results:
Identified the companies that Loyalty Partners would establish joint venture partnerships in order to not only integrate the commercial solutions for internal usage, but also for future out sourcing opportunities where Loyalty Partners could sell the applications cluster as a loyalty programs systems solution.
Provided requirements to the suppliers to enable them to customize their systems which were more telecommunications centric, into a platform that met the requirements for complex business rules, clearing (rating) and promotions (billing) related to the loyalty program market.
The acquisition of the joint venture with commercial vendors enabled Loyalty Partners to be awarded an € 8 million project.
Aug '02-Jun '03
MobilCom GmbH
Buedelsdorf, Germany
Responsible for managing the team that identified the requirements for 3G functionality and for the development and implementation teams to deliver the enhanced system to MobilCom. In addition, worked hands on to identify changes in business processes and new services provisioning. Managed adjunct development offices in the U.S. and Germany.
Managed the re-architecture of the system which allowed MobilCom’s IT organization to save $5 million yearly, enabled the integration of subsidiary IT organizations into a centralized structure; saving an additional $3 million per year and provided an IT platform that was flexible enough to support cross bundled services
Implemented multi-media functionality into the Libertis billing system, performed a re-architecture of Libertis into a 3-tier system based on the Tomcat application server and J2EE technology.
Web enabled the customer care application of Libertis and developed an interface into Lucent IVR technology for the customer care center.
Key Results:
Developed web enabled bill presentment application.
